Privacy Policy

Privacy Policy

Introduction

Welcome to https://dds-mcallen-tx.mcallendentalcare.com (hereinafter referred to as “the Company,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, and handling of personal information in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://dds-mcallen-tx.mcallendentalcare.com.
  2. Any mobile applications or services associated with our brand.
  3. All interactions and data collected through these platforms.

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies governing the collection and use of your personal information, so we encourage you to review those policies before using such services.

Processing Activities

This policy outlines our practices when:

  1. You utilize our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You engage with us through communications like newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect a variety of personal data to enhance your experience and improve our services. The types of personal information we gather include:

  1. Account Information: Details related to your user account, including usernames, passwords (hashed and salted), and registration data.
  2. Payment Information: Credit/debit card details, billing addresses, and transaction records for processing payments.
  3. Financial Information: Data about your financial status or transactions where necessary for service provision.
  4. Purchase Information: Records of products or services purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when you use our mobile applications.
  6. Location Data: Information about your physical location when you interact with our geolocated services.
  7. Feedback: Reviews, comments, or responses provided by you to improve our products and services.
  8. Social Media Information: Details from social media platforms when you connect your accounts for seamless service.
  9. Product Information: Any data you provide about the products or services we offer, including preferences and customization requests.

We collect this data through various methods: user input forms, browsing interactions, automated tracking technologies (such as cookies), and third-party data providers.

Cookies

We employ cookies to enhance your experience on our websites and improve analytical insights. Cookies are small text files stored on your browser that serve different purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our website, such as page navigation and access to secure areas.
  2. Preference Cookies: They remember settings or preferences you’ve chosen to personalize your experience.
  3. Analytics Cookies: Used by analytics providers to collect anonymous data about visitors’ interactions with our websites, helping us understand user behavior.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or when the purpose is no longer relevant, we delete or anonymize the data securely to ensure your privacy.

Security Measures

We prioritize the security of your personal information and implement robust measures:

  1. Encryption: We use encryption for data at rest and in transit to protect against unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Our systems have access controls and restrictions to prevent unauthorized personnel from accessing sensitive data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: The right to limit the processing of your data in certain circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about your privacy rights and protections.

Contact Information

For any inquiries related to this Privacy Policy, data-related requests, or unsubscribe requests, please contact us: